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WSIB Information Centre

The WSIB has a walk-in Information and Security Centre in the main floor lobby of its head office at Simcoe Place, Toronto. The Centre is open from 8:00 a.m. to 4:30 p.m. Staff provide a wide range of services including:

  • Personalized customer service in several languages
  • Assistance with forms completion
  • Assistance/equipment for people with special needs, such as those related to impaired vision or hearing
  • WSIB publications in alternate formats such as large-font fact sheets and Braille
  • Access to WSIB and other workplace health and safety websites and online services.

Visitors to the WSIB are required to present a piece of government-issued identification, such as the following:

  • Valid driver’s licence
  • Passport
  • Ontario Photo Card
  • BYID Card (formerly Age of Majority Card)
  • Canadian Citizenship Card
  • Permanent Resident Card
  • Certificate of Indian Status
  • International Student Identity Card
  • Canadian National Institute of the Blind (CNIB) Identification Card
  • Military Employment Card / Military Family Identification Card.

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