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How to report an injury or illness

 

The 4 steps of injury or illness reporting are:

Step One – Get medical attention

Workers

Employers

Get immediate medical attention.

  • Get first aid immediately.
  • If more serious treatment is required, go to a doctor or hospital. Your employer is responsible for providing transportation to receive medical treatment, and may have to call an ambulance or assign someone to accompany you.

Ensure that your worker gets appropriate medical attention.

  • Provide first aid. An accurate record should be kept of the treatment your worker received.
  • If more serious treatment is required, transport the worker to the appropriate medical facility. Depending on the severity of the injury or illness, you may need to assign someone to accompany the injured worker or call an ambulance. You must pay the costs for transporting the worker.  

 

Step Two – Investigate and document

Workers

Employers

Report your injury or illness to your employer.

  • Your employer needs to know about your injury or illness to fulfill their responsibilities under the Workplace Safety and Insurance Act. Your employer will investigate and document your injury or illness.

Investigate the injury or illness.

  • You must investigate and document the workplace injury or illness. Keep a detailed record of what happened and the steps you took to correct the problem.

 

Step Three – Report to the WSIB

Accurate, complete and timely reporting enables faster claims and benefits decisions. This also ensures that workers receive the treatment and rehabilitation that they need to help them recover and safely return to work.

Workers

Employers

Report the injury or illness to the WSIB by completing and submitting the Form 6Worker’s Report of Injury or Disease.

The Form 6 is your opportunity to give detailed information about your injury or illness, and how it happened. The Form 6 lets the WSIB know that you are claiming benefits for a workplace injury or illness. It also helps the WSIB make a more informed decision, faster.

Do not delay reporting your injury or illness– You have 6 months from the date of the injury to claim benefits. For a workplace illness, you generally have 6 months from date of your diagnosis.

Workers can submit Form 6 by:

  • Filling it online using the eForm 6
  • Calling and speaking to a representative at 1-800-387-0750 or 416-344-1000 (TTY: 1-800-387-0050), or
  • Faxing a completed Form 6 (PDF) at 416-344-4684 or 1-888-313-7373
  • Mailing a completed form to: Workplace Safety and Insurance Board200 Front Street West,
    Toronto, Ontario M5V 3J1

The Form 6 Reference Guide for Workers (PDF) will give you more information on filling out this form.

 

Report the injury or illness to the WSIB by completing and submitting the Form 7 Employer’s Report of Injury or Disease within 3 days after learning of your worker’s injury or illness (as required by the Workplace Safety and Insurance Act).

Note:

  • You must pay your worker a full day’s wages on the day of the accident. If the worker has lost wages and the claim is allowed, WSIB loss of earnings benefits start the working day after the accident occurs.
  • You are required to provide a copy of the completed Form 7 to your worker.

Employers can submit Form 7 by:

  • Filling it online using the eForm 7
  • Calling and speaking to a representative at 1-800-387-0750 or 416-344-1000 (TTY: 1-800-387-0050), or
  • Faxing a completed Form 7 (PDF) at 416-344-4684 or 1-888-313-7373
  • Mailing a completed form to: Workplace Safety and Insurance Board200 Front Street West,
    Toronto, Ontario M5V 3J1

The Form 7 Reference Guide for Employers (PDF) will give you more information on filling out this form.

You may face penalties and/or prosecution, if:

  • an injury or illness is reported late,
  • the Form 7 is incomplete,
  • you do not report on the Form 7,
  • you do not provide a copy of the completed Form 7 to the worker, or you discourage a worker from reporting an injury or illness.

 

Step Four – Stay part of the team

Workers

Employers

Stay part of the team

  • It is important to stay in touch with your employer and the WSIB to plan for your safe return to work and discuss any additional support you may require.

Stay part of the team

  • Keep in touch with your worker and the WSIB to plan for your worker’s safe return to work.
Depending on the particular situation and the extent of the worker’s injury or illness, the employer might ask the worker’s health professional to complete a Functional Abilities Form or ‘FAF’. The FAF can help the worker and employer set up a Return to Work plan and identify what tasks the worker can and can’t do safely.

 

 

Exposures to workplace health hazards

Program for Exposure Incident Reporting (PEIR)
Our voluntary reporting program for employers and workers when an unplanned exposure incident occurs.
What is an Occupational Disease?
Workplace hazards can cause health problems. Learn more about these health hazards and the risks of occupational illness or disease.
Understanding noise hazards in the workplace
Learn more about the health problems caused by exposure to hazardous noise such as Noise Induced Hearing Loss.

 

 

Always Report brochure

This brochure provides information on reporting an injury or illness to the WSIB.

 

 

 

 

Related Information:

 

 

 

 

Compass: Guiding you to a healthy and safe workplace
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