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New employers - what you need to know

Image 1: New employer banner. Man smiling faded yellow background.

Welcome to the WSIB

Now that you have registered with the WSIB, there are a few things that you’ll need to know to get started:


Here’s what you need to know to stay up-to-date with us

Premiums and payment

Your premium rates are based on the health and safety risk for your type of business, the size of your payroll, and your business’s health and safety record, so it is important to report your premiums and make payments on time.

Paying premiums is a two-step process:

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1. Report your premiums

Use our ePremium service to accurately calculate and report your payroll information. Even if your payroll is zero, you must report. Learn more about calculating premium payments.

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2. Pay premiums

Use our ePayment service to pay your reported premium by credit card (Visa or MasterCard), debit (Interac online), Visa/MasterCard debit, or pay online through your financial institution. See more information about reporting and payment frequency.

Sign up for eServices

Please note: If you pay your premiums in US currency ($US), you must report the Canadian dollar equivalent when reporting your premiums.

Keep track of your transactions

Our eStatement service gives you accurate and timely details on your WSIB account transactions. View and download your statements, including an archive of up to 18 months.


Image 3: Clearance certificate icon Clearance Certificates

Clearance certificates demonstrate you are registered with the WSIB and your account is up-to-date. We recommend you get a clearance certificate if another business hires your business to do work for them or their client. This enables them to avoid liability for any premiums you may owe related to work done for them. Clearances are mandatory in the construction industry.

Most newly registered employers requiring a clearance certificate at the time of registration will need to make an initial advance payment of $250. This payment is applied to your WSIB account as a credit and will be applied towards your future premiums.

Use our eClearance tool to obtain and manage your clearances, or to manage a clearance you received.


Image 4: If a workplace injury or illness happens icon If a workplace injury or illness happens

Each day across Ontario, people work in offices, construction sites, factories, warehouses and farms safely. But when a workplace accident happens, we are here to help.

As an Ontario business, you must pay your employee for the full day on the day of the incident and submit an Employer's Report of Injury/Disease (eForm 7) within three days of being notified of their injury or illness, if your employee:

  • needs more than first aid
  • is absent from work,
  • earns less than regular pay, or
  • requires modified work for more than seven days

If a fatal or catastrophic workplace accident occurs, call us at 1-800-387-0750.


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Make sure we stay informed

It’s important that you let us know of any changes to your business within 10 calendar days.

This includes changes in:

  • Ownership
  • Your legal, trade or business name
  • Address and phone number
  • The type of work your business does
  • Or, if you stop employing all of your employees, or your business closes

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