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News release: WSIB releases 2016-2018 Strategic Plan

TORONTO, February 11, 2016 – The Workplace Safety and Insurance Board (WSIB) today released its 2016-2018 Strategic Plan.  The Strategic Plan reflects the WSIB’s commitment to continue strengthening its operations to provide Ontario’s workers and employers with even better service and value.

“The 2016-2018 Strategic Plan will help us continue to enhance our services to Ontario’s workers and employers,” said WSIB Chair Elizabeth Witmer.  “We are committed to providing them with the best service possible and to becoming the leading workplace compensation board in Canada.”

The 2016-2018 Strategic Plan has five themes:

  • promoting health & safety in Ontario workplaces
  • achieving better return-to-work and recovery outcomes while administering benefits fairly
  • eliminating the system’s Unfunded Liability
  • delivering service excellence, quality and care through innovation, and
  • reaching shared goals with our people as a dedicated and collaborative team.

“The WSIB has taken enormous strides in moving toward eliminating our Unfunded Liability and improving service to workers and employers,” said WSIB President and CEO Thomas Teahen. “The WSIB can use this momentum to become even more customer service-driven and to be seen as a model for daring and innovative excellence. The 2016-2018 Strategic Plan charts a path toward realizing these and other bold new objectives.”

The WSIB now processes 92 per cent of claims within two weeks, up 65 per cent from 2008.  The Unfunded Liability has decreased from $14.2 billion in 2011 to $6.8 billion in late 2015, and could be eliminated it by 2022. As a result, average premium rate reductions of between 10 and 15 per cent may be possible over a five-year period, starting in 2017.

The 2016-2018 Strategic Plan is the product of careful analysis of WSIB performance and financial results, operating environment, and feedback received through a series of conversations with internal and external stakeholders.

The WSIB also released its 2016 Corporate Business Plan (PDF) today.  Corporate Business Plans are produced annually to guide the WSIB in executing the directions outlined in the Strategic Plan.  Both the Strategic Plan and the Corporate Business Plan can be accessed at wsib.on.ca.


For further information, please contact:

Christine Arnott
WSIB Public Affairs

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