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Directory of Records


About the Directory Of Records

Under Freedom of Information and Protection of Privacy Act (FIPPA), every person has the right to request access to a record, unless it falls within one of the exemptions described in the Act. Freedom of Information requests can be made by filling out this request form and mailing it, along with the $5.00 application fee, to:

FOI Access Specialist
200 Front Street West
Privacy Office, 21st floor
Toronto, ON

FIPPA prescribes a user-pay principle and requires the person making the request for access to a record to pay the fees outlined in the Regulations of the Act. The FOI Access Specialist will provide you with an estimate of fee amounts over $25.

The Directory of Records classifies WSIB record holdings into the following categories:

General Corporate Record:

Any record not considered to be a personal information bank or a public record.

Personal Information Bank:

A collection of personal information that is organized and can be retrieved by an individual’s name or some other personal identifier (i.e. claim number).

The directory contains information pertaining to:


Reference material used by the operating area includes the Operational Policy Manual and Employer Classification Manual.

Access to Claim File Information:

The WSIB collects personal information from or about injured workers in the course of its operations. This information covers a wide range of subjects and is used to administer the Workplace Safety and Insurance Act (WSIA), case management, and programs of the Board. FIPPA provides individuals with a right of access to their own personal information. Individuals can access a copy of their claim file outside of FIPPA by submitting the Copy of Claim File form.

FIPPA also safeguards an individual’s privacy by ensuring this personal information is not disclosed to others without authorization. Furthermore, individuals are not only given access to their own personal information, but they also have the right to request a correction to information they believe to be inaccurate.

For requests for correction, please contact your Case Manager.

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