About us: How we're working with you

WSIB Information Centre


The WSIB has a walk-in customer service centre in the lobby of its head office at Simcoe Place, Toronto. The Centre is open from 7:30 a.m. to 4:30 p.m. Staff provide a wide range of services including:

  • Personalized customer service in several languages
  • Assistance with forms completion
  • Assistance/equipment for clients with special needs such as low vision or deaf and hard of hearing
  • WSIB publications in alternate formats such as large font fact sheets and Braille
  • WSIB publications in several languages
  • Access to WSIB and other workplace health and safety websites and online services