See our news releases and health and safety campaign information. Service Delivery Model As part of our goal to achieve zero workplace injuries, illnesses and fatalities in Ontario, the WSIB implemented a Service Delivery Model (SDM) to improve prevention, return to work and recovery outcomes for workers and employers. Read about the significant areas of improvement with the SDM. Our SDM transition is well underway across the province. The Road to Zero: A Prevention Strategy for Workplace Health and Safety in Ontario (1mb, pdf) brings an unprecedented level of cooperation, shared goals and benefits to workers and employers. New Five Year Strategic Plan We have released our new Five Year Strategic Plan 2008-2012, The Road to Zero (1.3mb, pdf). For more information about a news item, please contact us. News Governance & Reports Announcements Careers For the Record Compliance News Releases News Releases Procurement Activities and RFPs Annual Reports and Statistics Board of Directors Contact Us Current Health & Safety Statistics Frequently Asked Questions (FAQ) Service Delivery Model (SDM) New Service Delivery Model: December Update The Road to Zero: A Prevention Strategy for Workplace Health and Safety in Ontario (1mb, pdf) Quarterly Financial Reports Quick Guide Value for Money Audits WSIB's Five Year Strategic Plan 2008-2012, The Road to Zero (1.3mb, pdf) Publications Events @wsib newsletter Adjudication Support Documents Operational Policy Manual (OPM) Employer Classification Manual (ECM) Fact Sheets Forms Prevention Campaigns Prevention Events