Worker Reference Appeal System Practice and Procedures (109k, pdf) Changes to this guide will be published each January. Updates for 2006 are highlighted with blue, italicized text. Clearance Certificates Coping with a Traumatic Event (170k, pdf) Employment Supports for Persons with Disabilities (282k, pdf) FAQ (24k, pdf) for older workers' benefits and services. FAQ (173k, pdf) about WSIB and CPP benefits . Fax it right -- avoid processing delays! Avoid processing delays by faxing all WSIB claim-related information, no matter where you live, to 1-888-313-7373 or 416-344-4684. This guideline (83k, pdf) ensures the WSIB receives your claim-related fax efficiently. Flu and pandemic information on how to prevent and control the spread of flu infection and prepare your workplace for a possible pandemic. Health and Safety in the Home Care Environment (518k, pdf) Health Care Equipment and Supplies hs101.ca Health and Safety 101 is an e-course developed by the WSIB to provide workers 24 years old and younger with important health and safety information Living With Your Back Support (334k, pdf) Living With Your Injured Knee (331k, pdf) Occupational Diseases Passport to Safety An innovative national youth health and safety test and transcript program that verifies youth have a basic understanding of what they need to know to protect themselves from injury at work. Preventing Falls in Industrial Workplaces (353k, pdf) Services for Persons with Disabilities (191k, pdf) Survivors Benefits Guide (422k, pdf) T5007 Statement and Your Benefits Take our Kids to Work Traumatic Mental Stress Consultation Types of Workers Q & A: Students, apprentices and learners (400k, pdf) Winter Slips and Falls Alert (439k, pdf) Your Guide to Independent Living (2.8mb, pdf)